Research & capabilities
Notes from the workbench.
We do research in order to ship. Each focus area below is grounded in a product that is already running — and the notebook is where we will publish what we learn along the way.
Focus areas
Where we push.
We only list areas where our own products already depend on the work. New areas appear here when they do too.
- A.01
Agents that hand off
Conversational agents that act in real tools mid-conversation, and recognise — from what a caller says and how they say it — when a person should take over, carrying the full context across.
- A.02
Decision support under constraints
Recommending who should do what, when, given skills, distance, availability and workload — while keeping a human dispatcher in control of the final decision.
- A.03
Workflow automation
State machines and event-driven triggers that move work from quote to cash, with compliance gates and anomaly flags instead of manual checklists.
- A.04
Resilient software systems
Offline-first mobile sync, multi-tenant isolation and real-time event delivery — the engineering that lets intelligent software survive the real world.
Notebook
Research, engineering & experiments.
- Research
- Engineering
- Experiment
The first page is still blank.
We have not published any notes yet. When we do, technical articles, experiments and engineering write-ups from the work behind our products will be listed here, newest first.
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